We stayed during hurricane Debby, the resort lost power for two days, but they kept slinging drinks, walking people to their rooms, then comp’ed half our food and bev tab for the entire stay! Staff remembered our names and drink orders. Pool attendants set up pool chairs with covers, extra towels, and cold waters. The coffee cafe woman (French accent) was so incredibly kind and got our mornings started off positive and strong (caffeine ;) ) Erick and Patrick at the desk, 10/10. Great job guys!
Goguen
2024年8月
Just finished my stay at Casa Marina Key West, and I can't say enough good things!!! The staff was amazing from the front desk, housekeeping, restaurant staff, beach attendants, and concierge. The hotel staff stayed in touch to make sure our needs were met. Extremely friendly and excellent service everywhere. Our suite was spacious and clean, with all amenities plus most comfortable bed and linens. The beach and beach service were incredible
Tina
2025年1月
It was even more amazing in person than the photos on line. Staff was amazing, food was amazing. This place was perfect and we would definitely go back again! The deal we got on booking.com was incredible. I can not say enough good things about the resort, food, location and the deals from booking.com. I would give it 100% and 5 stars!!! Absolutely amazing experience!
Amanda
2025年4月
All of the staff in every area were very nice and helpful. This was our first time in Key West and knew nothing about it, but everyone there helped us have a great time to celebrate our Anniversary! It was Beautiful and pretty laid back and helped us to relax and enjoy while at the resort!
Rebecca
2025年2月
The pool and the staff working at the pool were extremely helpful and kind.
Cynthia
2025年4月
The pool was good, the location on the ocean was good, the staff was pretty helpful.
Aseburke
2023年4月
We really enjoyed sitting on the beach, taking in the scenery, having drinks and lunch. The whole experience was Fantastic! Getting Uber's was very easy as well when we went out to enjoy the town.
Krystal
2024年7月
The only issue was the room service serving hours and the fact you cannot order room service without a US phone number, this is very short sighted when you have international travellers staying with you, this was a real disappointment but thankfully Tim at reception was a saviour and couldn’t have been more helpful for us
Ailbhe
2025年3月
The side of the island where Casa Marina is located is beautiful and quiet, but the resort is also accessible any desirable island sites. We like being separated from the “cruise ship” feel. The wide sand beach is beautiful and there is room to breathe here. We either walked or biked everywhere. Highly recommend.
Katherine
2024年3月
The room I reserved stated "Room with View" which it was located at the level of the air conditioner and had no view at all except for the A?C machines. Very disappointed regarding the view. Stairs in the main building has carpet and it was never vacuum during the 3 days we stayed there. Besides that staff is very attentive. The outdoor bar has an incredible view!
Damian
2024年8月